Returns

  1. The Client being the consumer as understood in the article 22[1] of the civil code (23 April 1964) |(Journal of Laws No 16, position 93 with amendments) who has concluded a distance agreement has the right to withdraw from it by putting in an appropriate statement within the period of 14 days. The defined period will be respected as long as the statement is sent before the end of this period. The statement may be sent to the following address: Senga Agnieszka Malczyk, ul. Nowoursynowska 139a/2, 02-776 Warszawa, NIP 648-244-65-64, REGON 141753782 or via e-mail to the following e-mail address: kontakt@senga-dance.pl
  2. The 14-day period during which the Client may withdraw from the sales agreement or electronic service agreement is counted from the day of issuing the item in case of sales agreement, or from the day of signing the agreement in case of electronic service agreement.
  3. Immediately after receiving the statement informing about the withdrawal from the agreement, the Seller replies to the Client via e-mail message with confirmation of receiving the aforementioned statement.
  4. In case of withdrawal from the agreement, the sales agreement or electronic service agreement is considered unsigned. The provisions of both sides are returned in intact state unless changes were necessary to prove the nature, features or functioning of the item; also, § 7.7 may be applied. The item should be returned immediately, within the period of 14 days.
  5. The Seller will execute reimbursement of payments received from the Client via the same way as the Client used to pay for the item unless the Client distinctly agrees to other way of reimbursing which does not charge them with any additional costs. The Seller may suspend the reimbursement until receiving the purchased items or delivering the proof of sending them by the Client, depending on which of the two occurs first.
  6. The Client merely bears direct costs of returning the itemst to the Seller.
  7.  If the Client decides on a way of returning the items to the Seller other than the cheapest way of delivery offered by the Seller, the Seller therefore is not obliged to reimburse any additional costs born by the Client.
  8. The Client bears responsibility for decreasing the value of items being a result of using them in a manner exceeding the necessary means of defining the nature, features or functioning of the items.
  9. The return should be made to the address Senga Agnieszka Malczyk, ul. Nowoursynowska 139A/2, 02-776 Warsaw, Poland, phone +48 505149170